| Lifetime Warranty: EFFECTIVE NOV.1, 1999 | ||
| It has become necessary for King of the Mountain to adhere to our
original warranty policy, to be STRICTLY enforced without exception.
Please refer to the center insert in your catalog. Please note the
phrase, “for the lifetime of the garment or equipment,” stated within
the warranty. ALL sewn textile products have a “lifetime”, depending
upon end use and the habits of the wearer. The “lifetime” of King of the
Mountain® apparel and accessories WILL NOT NECESSARILY CORRESPOND TO THE
“LIFETIME” OF THE WEARER. The “lifetime” of your garment will be decided
upon by King of the Mountain® staff. If the condition of your garment is
determined to be beyond repair, your garment will be issued a Death
Certificate, which entitles the owner to purchase an exact duplicate of
the “deceased” garment at a 30% discount. We will continue to cover
repairs or replacements found to be defective in materials or
workmanship BY KING OF THE MOUNTAIN® STAFF, when “returned to us in new
condition within one year of purchase”. However, please note that our
warranty DOES NOT INCLUDE repair or replacement of garments or equipment
that have been through wear & tear, improper care &/or storage,
accidents, or negligence. If you have any questions concerning care
labels or proper storage of your King of the Mountain® product, please
contact us. Also, NOTE THE FOLLOWING: As stated in our warranty, “ALL RETURNS MUST BE CLEANED BY THE CUSTOMER.” ANY GARMENTS THAT ARE NOT CLEAN WILL BE RETURNED OR CLEANED AT THE OWNER’S EXPENSE. We will be happy to repair your products that have been damaged through wear & tear in accordance to the above pricing schedule. Please include all personal information as stated in your catalog insert. We MUST be able to get in contact with you. |
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