SPEAKERS 

8:45 - 9:45 AM
Caregiving and Corporate America: Ideas, Insights & Solutions
Ronald L. Moore, FamilyCare America, Inc.

How is an aging workforce and population impacting corporate America? What can be done to bring attention to the issues and costs of caregiving and how they affect the workplace? Why has a problem of this magnitude been so invisible to corporate leaders? 

Ronald Moore will identify how the "age wave" and caregiving phenomenon will create both opportunities and potential threats for companies in virtually every sector of industry. Moore pulls from his professional expertise as well as his personal experiences in dealing with the difficulties and dynamics of caring for aging parents. His personal caregiving experience led him to found FamilyCare America, Inc., a national resource for caregivers, support organizations, and companies that offer products and services to caregivers. 
 
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9:45 - 10:30 AM
Helping Employees Cope with Care
Michelle Stone, Fannie Mae & Louise Myers, IONA Senior Services

According to Michelle Stone, Senior Manager of Fannie Mae's Dependent Care Programs, nearly 30 percent of Fannie Mae employees would have quit their jobs to care for elderly relatives if an on-site eldercare consultant had not been available. Stone manages Fannie Mae's Eldercare Program, a model corporate partnership, with IONA Senior Services, a community non-profit senior center that provides professional, on-site consultants for Fannie Mae employees throughout the United States. 

Stone is responsible for developing and maintaining Fannie Mae's Eldercare website, coordinating Elderfairs and distributing an innovative Elderkit developed with IONA. Since inception of the program, nearly 17 percent of Fannie Mae's Washington, DC-based employees have used the service.

Louise Myers, Executive Director of IONA Senior Services and co-creator of the Fannie Mae model, will join Stone in presenting "Helping Employees Cope with Care." Together they will illustrate how the IONA/Fannie Mae model has increased worker retention and productivity, reduced turnover costs, enhanced recruitment and improved the overall health and wellness of employees. 
 
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10:45 - 11:45 AM
Breakout Sessions Facilitators will encourage follow-up questions to the initial sessions or lead discussions to further develop how these eldercare issues may be addressed by local organizations. Participants will be encouraged to discuss how they can overcome barriers and identify issues regarding a particular type of service. You may choose from the following one-hour sessions:

Making the Business Case for Eldercare Services in Your Organization
Ronald L. Moore, Founder FamilyCare America, Inc.

Company/Nonprofit Organization Collaboration for Meeting Eldercare Needs
Michelle Stone, Fannie Mae & Louise Myers, IONA Senior Services

Long-Term Care Insurance
John Cutler, Office of Long-Term Care, United States Office of Personnel Management

Assessing the Need for Eldercare Services in Your Organization
Linda Julius, DuPont

Managers as Key to Creating a Supportive Environment for Caregivers
Andrea Moselle, AstraZeneca

Centralizing Service Requests to Maximize Employee Satisfaction
Jeanine Heath & Lisa Bucci, MBNA America Bank, N.A.
 
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12:45 - 1:45 PM
In the Balance: Eldercare in the Context of Business
SST Communications - A Theatrical Training and Development Program

The current number of working people who are providing care for both their children and their parents is unprecedented. While corporate America has recognized the valuable role it can play in the Work/Life issues of its employees and that an investment in employees' lives can generate substantial returns, the issue of eldercare has generated a relatively small response in the corporate world. 

SST Communications will give a one-hour theatrical presentation that is a poignant yet humorous look at:

  • The impact caregiving has on employees and employers,
  • How companies can be proactive in handling what is sure to become the human resource issue of this decade,
  • Outline strategies (personal and organizational) that can be used to ease the strain on America's workforce, and
  • Build a business case for addressing this issue, including data to formulate your return on investment.

SST Communications is the leader in theatre-based learning. This promises to be an engaging and illuminating event.
 
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1:45 - 2:45 PM
Caregiver Workshops, First Session Long Distance Caregiving
Elinor Ginzler, AARP Independent Living/Long-Term Care/End of Life 

Families whose members live at a distance from one another have many difficult questions and issues to address. Most long-distance caregivers are not able to visit frequently and cannot provide care in the home. How do caregivers know when help is needed? How do they know if there is a problem to address? Learn how you can take care of your loved ones - and yourself.

Cancer Care: Medical & Non-Medical Initiatives
Paula Breen, MSPH, Cancer Care Connection, Vincent DelDuca, MD, FACP, Christiana Care Health System, Patricia Curtin, MD, FACP, Christiana Care Health System & Susan Silberstein, Ph.D., Center for Advancement in Cancer Education 

People over age 60 account for two-thirds of cancer diagnoses in the United States. According to the National Cancer Institute of the National Institutes for Health, 90 percent of cancer care is delivered in the community where patients and family members bear the burden of finding and coordinating care. This workshop addresses new initiatives for cancer care in both medical and non-medical approaches.

Legal Issues: Wills, Advance Directives & the Power of Attorney
Deborah I. Gottschalk & Heather S. Williams,
Elder Law Program, Community Legal Aid Society, Inc.

Those who need care as well as their caregivers face many legal issues. This session provides information about why it is important to understand the parameters of power of attorney, advance directives for health care, and guardianship as well as how to be on the alert for economic fraud, abuse and domestic violence. 

Elder Caregiving: Creating Harmony While Helping
Yrene Waldron, Carol Ann Weisenfeld & Eileen Connor, Delaware Commission for Women

This workshop session will raise awareness about the caregiving needs of your parents or other older friends and relatives, and find avenues of discussion that will assist everyone in planning for the future.

Understanding Medicare, Medicaid and Other Health Insurance
Kay Holmes, Delaware Health and Social Services
Division of Services for Aging and Adults with Physical Disabilities
Theresa Whiteman-Watson, State of Delaware Insurance Department

What are the differences between Medicare, Medigap, Medicare+Choice, and long-term care insurance? Learn about who qualifies for Medicaid long-term care services and what it provides. This session will provide information about the best time to buy coverage, what type of coverage to buy, and which companies to contact.

Caregiving in the Home
Martha Frost, LCSW & Mariann Fox Wolskee, M.S., Jewish Family Service

Most of us imagine staying in our own home, caring for our own needs and enjoying life, as we know it today. Surveys confirm that our elders prefer staying in their homes over other living options. But, what happens when our loved ones can no longer handle the activities of daily living alone? This session examines options for in-home care to meet both the desire for independence and the need for safety.
 
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3:00 - 4:00 PM
Caregiver Workshops, Second Session

Talking to Healthcare Professionals
Lauren Jones, AARP Independent Living/Long-Term Care/End of Life 

Regular contact with the medical community and caring for an older parent go hand-in-hand. Asking the right questions to get the information your parent and you need to know to make decisions, giving health care professionals the information they need to know about your parent to make informed judgments, and getting the information, services and quality care your parent deserves are all key to breaking down potential barriers. This workshop will offer suggestions to improve communication with all involved. 

Delaware's CARE Program (Caregiver Assistance - Respite - Education)
Leah Jones, Delaware Health and Social Services
Division of Services for Aging and Adults with Physical Disabilities

Delaware Health and Social Services' Division of Services for Aging and Adults with Physical Disabilities is offering a new program, CARE Delaware, to assist caregivers. Funded by the National Family Caregiver Support Program, CARE Delaware provides assistance for caregivers including care planning, support groups, caregiver training, respite/relief care and meals and community-based caregiver resource centers. Find out how CARE Delaware provides support in your community.

Financial and Estate Planning for Long-Term Care
Jerry Hyman, Attorney-at-Law & Certified Financial Planner

Learn the tools and techniques to preserve your family's finances from the staggering costs of long-term care. Government benefit programs, insurance and "self-financing" will be discussed as well as estate planning to preserve assets for spouses and future generations.

Housing Options for Older Adults
Barbara Vassos, The Family & Workplace Connection

This session will review the housing options available to seniors -- how to select the appropriate option, how to find the information needed to make a decision and how to be a wise consumer of services. The Family & Workplace Connection will facilitate an interactive panel discussion on senior apartments, assisted living and nursing homes by participants Rolf Eriksen, Lutheran Senior Services, Inc.; Joyce Winters, Eden Rock Assisted Living and Kathy Connors, Gilpin Hall.

Long-Term Care Insurance: The Truth of It All
Carol A. Wendel & Jonathan Pollack, Pollack & Associates, Long-Term Care Specialists

Long-term care insurance is one of the most important decisions you will make in your lifetime. This workshop will address the issues, pitfalls and affordability of long-term care insurance.

Personal Safety & Scam Alert
Corporal James Gladney, Jr., New Castle County Police Department

This workshop will describe how crimes occur, ways to deter crime both inside and outside the home, and how to prevent becoming a victim. The session will also address how to be on the alert for potential scams.
 
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Caregiving and Corporate America: Ideas, Insights & Solutions

"The aging of America and the resulting increased demands for (and on) family caregivers is creating a social and economic tidal wave impacting tens of millions of Americans and their companies. Yet, in spite of the seriousness and cost of these issues to employers, most companies are only beginning to realize that a problem exists - let alone the magnitude of the problem." 

Ronald L. Moore, FamilyCare America, Inc.





Ronald L. Moore's appearance is sponsored by AstraZeneca.



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Helping Employees Cope with Care

"Helping employees balance their work and life responsibilities is key to employee retention these days," according to Michelle Stone of Fannie Mae.  Ms. Stone and Louise Meyers of IONA Senior Services will present, "Helping Employees Cope with Care". 

Michelle Stone,
Fannie Mae






Louise Myers,
IONA Senior Services






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In the Balance: ElderCare in the Context of Business



SST Communications' visit is courtesy of the Delaware Health and Social Services' Division of Aging and Adults with Physical Disabilities and in part, by grants from the National Endowment for the Arts and the Delaware
Division of the Arts, a state agency committed to promoting and supporting the arts in Delaware.






























































































































































































































































 

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